Job Opportunities

  • GENOVESE VANDERHOOF & ASSOCIATES       
    Cultural Management Consultants

    JOB OPPORTUNITY

    Kitchener-Waterloo Symphony Orchestra
    The Region of Waterloo, ON
    Executive Director

    The Kitchener-Waterloo Symphony Orchestra (KWS) invites applications and referrals for the position of Executive Director.

     The Position of Executive Director:

    Reporting to the Board of Directors, the Executive Director (ED) is charged with developing an effective fiscally responsible operating model for the KWS, and being a driving force in the revitalization of our organization through innovation.

    The Executive Director is our first full-time hire since the bankruptcy was annulled in October 2024. The ED will have the support of an engaged Board of Directors and an experienced Artistic Advisor. While there will be contracted part-time staff support in the areas of bookkeeping, administration, marketing and production, the Board will be looking to the ED to develop an appropriate staffing model for the organization. The ED will be responsible for general operations and management, leadership and strategy, fundraising, development and financial management, marketing and public relations, community engagement and outreach.

    The KWS seeks an industry professional with an entrepreneurial mindset who thrives on execution to help us achieve sustainable revenue, help us continue re-establish ourselves within our community, and offer unique experiences to our patrons. Our 2025-26 budget is approximately $1.3 million.

    The Kitchener-Waterloo Symphony Orchestra:

    Following its formation in 1945 as a community orchestra, the Kitchener-Waterloo Symphony grew into one of Canada’s outstanding orchestras. Under Raffi Armenian’s leadership (1971-1993) the KWS evolved into a fully paid professional orchestra with a core of 52 musicians. Raffi Armenian also played a key role in developing the City of Kitchener’s Centre in the Square, a venue with a 2,000-seat acoustically superior hall that became the principal performance venue for the KWS when it opened in 1980.

    On September 21, 2023 the KWS board of directors, not seeing a way through the 2023-2024 season, filed for bankruptcy. The musicians were adamant that this would not be the end of the Symphony. Working with the KW Symphony Foundation (a separately incorporated entity) the musicians embarked on a plan to have the bankruptcy annulled. Their GoFundMe campaign which raised close to $500,000 allowed the musicians to put on concerts, pay legal fees, and provide the players with some financial assistance.

    On June 6, 2024, at a meeting of members of the Kitchener-Waterloo Symphony Orchestra Association, a new board of directors was elected and in October 2024 the bankruptcy was annulled, leaving the KWS debt and deficit free. Meanwhile the music never stopped as musicians produced - and sold out - a series of monthly concerts for the 2024-25 season. These concerts were held at St. Matthews Lutheran Church, a beautiful venue that allowed the 52-piece orchestra to perform for audiences of close to 500 patrons. At the same time the board initiated, with the support of the musicians, a visioning exercise to reimagine the orchestra of the future. Among other things, it will need to flexible, innovative, and sustainable.

    The Region of Waterloo:

    The Waterloo Region has a population of approximately 675,000 people (as of 2023). It is located on the Haldimand Tract, consists of the cities of Kitchener, Waterloo and Cambridge, and the townships of North Dumfries, Wellesley, Wilmot and Woolwich. It is home to Canada’s fastest-growing technology sector, located approximately one hour west of the cities of Toronto and Hamilton. The Waterloo Region offers a unique blend of modern, energetic urban centres and scenic, rural landscapes, and is easily accessible by road, rail and air.

    The Region is home to the renowned higher education institutions, the University of Waterloo, and Wilfrid Laurier University.  Outdoor enthusiasts will enjoy access to the Grand and Speed Rivers. The Region is known for its think tanks and innovation centres, such as the Perimeter Institute, Communitech, and is home to the headquarters of some of Canada’s largest insurance and finance companies, such as Sun Life Financial and Manulife Financial.

    With a vibrant and diverse cultural make-up, The Region supports numerous festivals and events year-round including Oktoberfest, The Kitchener Blues Festival, and the Multi-Cultural Festival. Numerous concert and event venues in the Region include the Centre in The Square, Maxwell’s Concerts and Events, Walters Music Venue, The Kitchener Memorial Auditorium, and more!

    Qualifications:

    The ideal candidate will have previous senior administrative experience in leading performing arts organizations with budgets of $1 to 5 million. Training in business management or equivalent  managerial experience or training in cultural  administration is desirable. Familiarity with symphonic music and orchestral operations is a plus.

    The Executive Director will have excellent financial and organizational skills, with demonstrated leadership in fund-raising, public relations, marketing, human resource management, educational programming and community engagement. Other necessary characteristics would include political savvy and diplomacy, good oral and written communication skills.  

    The KWS has a pivotal role in the cultural, educational and economic enrichment of Waterloo Region; the Executive Director must be able to establish and maintain effective working relationships with elected officials, the Board of Directors, the media, artists, artist managers, other arts groups, sponsors, educational institutions, volunteers, and the audience.

    Other Information and Application Process:

    Salary range: $80,000 to $100,000, plus benefits and help in relocation.  

    Preference will be given to qualified Canadian applicants. It is expected the successful candidate will reside in Waterloo Region.

    Interested candidates are invited to submit a letter of interest, resume, and list of references by Monday, June 30, 2025 in confidence to:

    Margaret Genovese
    Senior Partner
    gvamargaret@aol.com
    Genovese Vanderhoof & Associates
    416/340-2762

  • Job Title: Part -time Marketing, Communications Manager
    Location: Remote Work –4 days/week, with the opportunity to become full-time
    Organization: Kitchener-Waterloo Symphony Orchestra
    Reports To: Executive Director

    Position Overview:
    The Kitchener-Waterloo Symphony Orchestra is seeking a creative and strategic Part-Time Marketing and Communications Manager to join our team. This role is responsible for overseeing and implementing marketing and communications strategies to promote the orchestra's concerts, fundraising campaigns, and community engagement efforts.

    The Marketing and Communications Manager plays a pivotal role in shaping the public image of the Kitchener Waterloo Symphony Orchestra. This individual will be responsible for crafting innovative strategies to enhance the orchestra’s visibility, while effectively communicating its mission and impact to diverse audiences. Success in this role requires a blend of creativity, analytical acumen, and a passion for the arts.

    The ideal candidate will be a dynamic individual with strong communication skills, an understanding of the arts and nonprofit sectors, and experience in marketing, communications and event management.

    The ideal candidate will excel in both traditional marketing and digital communication. They will bring a proactive approach to identifying opportunities for collaboration and innovation, ensuring the orchestra remains both relevant and accessible to a wide range of audiences.

     It is expected that the successful candidate will reside in the Region of Waterloo since successful candidate will be expected to bring a strategic perspective to both short-term campaigns and long-term positioning. They will engage with stakeholders, including patrons, sponsors, and the local community, to foster strong relationships that support the orchestra's mission and objectives. In addition to managing the orchestra’s branding and storytelling efforts, this role will involve collaborating across departments to ensure a cohesive message and vision.

    Key Responsibilities:

    Marketing & Communications:

    • Develop and execute comprehensive marketing campaigns to promote the orchestra’s concerts, events, and programs.

    • Manage the orchestra’s social media channels, website, email marketing, and digital content to increase audience engagement and brand awareness.

    • Create promotional materials including print advertisements, press releases, newsletters, and digital content.

    • Collaborate with graphic designers, photographers, and other vendors for marketing assets.

    • Collaborate with the orchestra’s artistic team to align marketing efforts with the programming vision and artistic goals.

    • Monitor trends in arts marketing to identify new and innovative strategies that can enhance audience development and retention.

    • Coordinate media outreach and manage relationships with local press, radio, and other media outlets.

    • Track and analyze marketing campaign performance, providing insights and recommendations for improvement

    Development:

    • Collaborate with the fundraising committee to strategize and implement Initiatives aimed at increasing donor engagement and support. This includes creating compelling marketing materials for fundraising campaigns, assisting with donor communications, and identifying opportunities to align development goals with outreach efforts.

    • Work closely with sponsors and patrons to strengthen relationships and foster a culture of philanthropy within the community.

    Administrative & Reporting:

    • Provide regular reports on marketing and efforts to the Executive Director and Board of Directors.

    • Prepare regular reports on marketing activities and performance metrics, ensuring all campaigns align with organizational objectives.

    • Assist with the management of the orchestra’s CRM database, ensuring donor and audience information is current and accurate.

    Qualifications:

    • Bachelor’s degree in Marketing, Communications, Arts Administration, or a related field preferred.

    • 3+ years of experience in marketing, development, or a similar role (preferably in a nonprofit or arts environment).

    • Strong understanding of digital marketing, social media, and content management.

    • Experience in Marketing, Communications and development.

    • Excellent written, verbal, and interpersonal communication skills.

    • Ability to work independently and manage multiple projects simultaneously.

    • Strong organizational skills and attention to detail.

    • Passion for the arts and commitment to advancing the mission of the Kitchener-Waterloo Symphony orchestra.

    Schedule & Compensation:

    • This is a part-time position, 4 days/week position

    • Flexible hours with the possibility of remote work, though some in-person attendance for events and meetings is required.

    • Annual salary: $50,000, plus benefits

    How to Apply:
    Please send a resume and cover letter detailing your qualifications and interest in the position to Interim Executive Director, Barbara Smith (bksmith56@icloud.com). The deadline to apply is May 31st at 5pm.

    The Kitchener-Waterloo Symphony is an equal opportunity employer and encourages applicants from all backgrounds to apply.Item description